Our Quality Policy

Reliable Certification is committed to offering management system certification services that are unbiased and consistent.

To fulfill this commitment, RC:

1. Accepts and processes client applications fairly and without discrimination.


2. Reviews and verifies client information objectively prior to audit activities.


3. Assigns competent audit teams based on technical areas and applicable schemes.


4. Conducts audits in accordance with documented procedures and ISO requirements.


5. Makes certification decisions independently, based solely on audit evidence.


6. Handles complaints and appeals fairly, using documented procedures.


7. Identifies, assesses, and controls risks that may affect impartiality, consistency, and quality.


8. Provides ongoing training to all personnel involved in certification activities.


9. Uses audit results and client feedback to improve services and internal processes.


10. Protects the confidentiality of all client and stakeholder information.


11. Maintains up-to-date records in line with current legal, standard, and accreditation requirements.


12. Reviews this policy and system performance periodically through management review.

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Managing Director